Programme
Understand the Issues and Taking Ownership of Change
- Understand what constitutes a complex system
- Learn to distinguish the variables of change
- Identify the types of change and associate them with the appropriate change management approaches
- Define your role as a manager during a period of change, an opportunity to instigate progress
- Learn to allocate your time optimally by opting for the “allies strategy”
Identify the Process and Phases of Change
- Understand the two dimensions of change: operational and human
- Learn about the different stages of the change process
- Understand the importance of communication at every stage
- Learn how to give meaning to change in order to engage and rally people around your ideas
Support Each Employee Individually with Appropriate Managerial Approaches
- Understand the natural and predictable resistance to change
- Learn about the emotional reaction circuit to change using neuroscience (Neuro Cognitive and Behavioural Approach)
- Develop skills in listening to and taking into account employees’ emotions at each stage of the process, to provide them with better support
- Develop the postures of a change manager: exemplarity, consistency, responsibility, motivation, recognition, training, etc.
- Strengthen your own “alignment” as a change manager
Amélie ROUILLERE
Training Advisor
