Programme
PART 1: Revenue Management & Distribution
- Introduction to Revenue Management
- The principles of Revenue Management
- Major changes affecting Revenue Management
- Distribution: NO DISTRIBUTION = NO BUSINESS
PART 2: Pricing Strategy & Benchmarking
- Pricing and segmentation strategies
- Dynamic pricing / Yield Management
- Benchmarking or intelligent competitor monitoring
- Using free OTA (Over-The-Air) data to create your own competitor monitoring tool
PART 3: Performance indicators & developing direct customers
- Measuring your performance with the right indicators (KPIs)
- The dashboard: the Revenue Manager's essential tool
- Objective: attract more direct customers
- Increasing your visibility on the Internet : Web marketing
Amélie ROUILLERE
Training Advisor