Programme
Module 1: Discovering emotions and emotional intelligence
- Assess your emotional intelligence (QEPro test)
- Understand the characteristics of an emotion and the implications for the manager
- Discover the emotional intelligence model through 7 competencies
- How to carry out an emotional diagnosis: identify the specific indicators of each emotion
Module 2: Using emotions strategically and preparing yourself mentally
- Analyse and understand the positive and negative consequences of emotions
- Differentiate between different strategies for regulating emotions
- Discover mental preparation techniques to regulate your emotions by developing your own toolbox
Amélie ROUILLERE
Training Advisor
