This programme is taught in French.
Certificate offered in partnership with EHL Hospitality Business School.
How you benefit
Organise the work of multidisciplinary and multicultural teams in order to motivate and involve each member of staff.
- Exercise enlightened leadership to achieve objectives while respecting human dignity and all forms of diversity, particularly for people with disabilities.
- Support organisational transformations aimed at improving working and management practices or processes, giving priority to the implementation of solutions that incorporate the principles of universal design to include people with disabilities.
- Improve applicant sourcing.
- Deploy new interpersonal strategies for managing, motivating, retaining and building loyalty among talent in order to limit staff turnover.
- Learn to motivate and manage Generation Z.
- Welcome and manage diversity as a source of value.
This certificate, offered in partnership with EHL Hospitality Business School, qualifies successful participants for the RNCP 36352BC07 skills set – Leading teams and exercising responsible leadership of the RNCP 36352 – DipViGrM – Diploma – Grande École programme (ESSCA).
Course organisation
Duration
- 35 hours face-to-face learning (ESSCA Paris Campus)
- 9.5 hours distance learning
- 40 hours e-learning
Next session: November 2025
Target Audience and Prerequisites
- Target audience: Hotel directors and/or managers, Hotel HR managers, Hotel managers.
- Prerequisites: The course is delivered in French and English, operational English is required.
Fee
€5,900*
*not including tax, includes the meal.
Teaching methods
Bilingual (French and English) hybrid course combining classroom teaching, distance learning and e-learning.
How is the course assessed?
Practical simulation exercises, role-playing and individual or group case studies.
Location and schedule
- Location: Paris (ESSCA PARIS Campus)
- Face-to-face learning: on course dates between 9 a.m. and 5 p.m
- Distance learning: on course dates between 9 a.m. and 5 p.m
- E-learning: asynchronous, the participant organises their training sessions as they wish according to the timetable recommended by ESSCA and EHL Hospitality Business School
How you learn
This course involves a range of interactive learning styles, including:
- Marston & Jung behavioural analysis (DISC)
- GEN Z Elevator Pitch
- Diversity and Inclusion toolbox: inclusive leadership, good practice in companies
- Techniques for monitoring quality of life at work
- Methodologies for new recruitment techniques
- Annual and professional appraisal interview techniques
- 70/20/10 method
- The FEEDFORWARD method
- In the e-learning certificate taught in English, participants will be trained in the techniques of:
- Cultural and intercultural intelligence
- Cultural intelligence survey (CQ)
Contact
Book an appointment with a course advisor
Amélie ROUILLERE
The equal opportunities and non-discrimination policy of ESSCA also addresses students with disabilities, whether due to illness, malformation, attention deficit disorder, learning difficulties (dys), etc.
The disability advisors of ESSCA are available to discuss the support methods to be implemented with complete neutrality.
> For more information, please contact our Disability advisors
