Programme
Module 1: Understanding your Leadership Style (3 days)
Discover your leadership style using the DISC assessment tool
- Understand your complete ‘leadership profile’, using the personalised DISC assessment tool.
- Learn about the identity of the leader, the different key skills of the leader, and leadership styles (situational, transactional, and transformational).
- Embody the company’s values in day-to-day practices and attitudes, to champion corporate culture and lead by example: give meaning to the actions undertaken, garner team support, and effectively motivate using strategies such as Nonviolent Communication (NVC) and the DISC Model.
- Develop behavioural flexibility. Understand the impression you make on others and tailor your behaviour to different individuals and situations.
- Reinforce your assertiveness.
Develop effective and impactful management communication (2 days)
- The Art and Culture of Feedback: Understand the two types of feedback - positive and developmental and how they can be used effectively.
- How to Give Feedback: Learn to distinguish between conditional and unconditional feedback, get to grips with DISC, and engage in exercises and scenarios in complex situations.
- Presentation of DESC as a Feedback Technique: Understand the DESC (Describe, Express, Specify, Consequences) model as a structured approach for providing feedback.
- Video: Reformulation and Questioning in Interviews: Learn about the techniques of reformulation and questioning in interviews through video examples.
- Preparing Communication About a Project to Enhance Your Activities and Promote Your Brand Image: Understand the importance of communication in project management and brand promotion.
- Defining and Planning the Actions to be Taken, Committing to Deadlines: Enhance your planning skills and understand the importance of commitment to deadlines.
- Communicating with a Multi-Site and/or Multicultural Team: Learn about the complexities of managing diverse teams and how to navigate them effectively.
- Prioritise Information to Make it Accessible to Different Types of Audience: Understand the importance of information hierarchy and how to implement it for diverse audiences.
Module 2: Managing for Positive Impact (3 days)
Adopt Situational Management and Foster Motivation in Your Teams (1 jour)
- Understand the responsibilities and roles of a manager
- Learn about different management styles
- Discover strategies for motivating employees
Using the Managerial Toolbox (1 jour)
- Master the art of conducting management interviews
- Identify the roles and postures of an agile manager that encourage collaborative working
- Lay the foundations for cooperation and effective teamwork
- Learn to find solutions using collaborative methods
Identify what Triggers Conflict and Adopt Effective Behaviours to Resolve them (1 Day)
- Identify the root causes and triggers of conflict within your team
- Learn how to communicate during conflict and adopt constructive attitudes
- Learn about different conflict resolution strategies and how to apply them effectively
- Learn how to manage and support the ‘post-conflict’ phase
Amélie ROUILLERE
Training Advisor