- The Art and culture of feedback
Understand the two types of feedback - positive and developmental and how they can be used effectively - How to give feedback
Learn to distinguish between conditional and unconditional feedback, get to grips with DISC, and engage in exercises and scenarios in complex situations - Presentation of DESC as a feedback technique
Understand the DESC (Describe, Express, Specify, Consequences) model as a structured approach for providing feedback - Video (reformulation and questioning in interviews)
Learn about the techniques of reformulation and questioning in interviews through video examples - Preparing communication about a project to enhance your activities and promote your brand image
Understand the importance of communication in project management and brand promotion - Defining and planning the actions to be taken, committing to deadlines
Enhance your planning skills and understand the importance of commitment to deadlines - Communicating with a multi-site and/or multicultural team
Learn about the complexities of managing diverse teams and how to navigate them effectively - Prioritise Information to make it accessible to different types of audience
Understand the importance of information hierarchy and how to implement it for diverse audiences
Joan VICENS SARD
Deputy Director for Executive Education
