1 day

Face-to-face learning, Distance learning

Beginner level

795 €

Acquire the necessary skills to address conflicts through regulation, mediation, or arbitration.

This programme is taught in French.

How you benefit

  • Identify the root causes and triggers of conflict within your team.
  • Adopt effective behaviours to manage and resolve conflicts.
  • Address conflict through regulation, mediation, or arbitration.
  • Put in place the conditions for ‘well-being at work’ to develop prevention.

Course organisation

Target Audience and Prerequisites

  • Target audience: Future Manager or Manager
  • Prerequisites: None required

Fee

€795*

*not including tax, includes the meal.

How is the course assessed?

  • The course is assessed through simulations based on real-life situations.

Location and upcoming sessions

  • Angers, Paris and Lyon campuses, and by distance learning.
  • Schedule: 9.00 a.m. to 5.30 p.m.

Consult our course dates and the campuses where the course is offered. Get in touch with us to register.

How you learn

This course employs a variety of interactive learning methods to ensure a comprehensive and engaging learning experience:

  • Workshops Based on Tense or Conflict Situations: These sessions provide hands-on learning experiences and opportunities for reflection and discussion, promoting deeper understanding and skill development.
  • Role-Playing Situations in a Large Group with ‘In-the-Moment’ Training and Coaching to Anchor Attitudes: These sessions allow for collective reflection and learning, fostering a sense of community and shared understanding among participants. The ‘in-the-moment’ training and coaching help to reinforce the attitudes and behaviours being taught.

Satisfaction rate of participants 24/25: 3.9/4

Contact

Prendre rendez-vous en ligne

Book an appointment with a course advisor

If you have any questions or would like to chat to us about this course and how it could benefit you, please get in touch with the course advisor.
Consult the appointment schedule

Amélie ROUILLERE

Training Advisor

The equal opportunities and non-discrimination policy of ESSCA also addresses students with disabilities, whether due to illness, malformation, attention deficit disorder, learning difficulties (dys), etc.

The disability advisors of ESSCA are available to discuss the support methods to be implemented with complete neutrality.

> For more information, please contact our Disability advisors

Business woman having a meeting with her colleagues in an office

Financing your training

Our team is happy to guide you in your choice of financing and support you every step of the way.

Financing solutions