Département académique

Operations Management and Decision Science

Campus principal

Bordeaux

Domaines de recherche

  • Chaîne d'approvisionnement et achats
  • Comportement des consommateurs

Domaines d'enseignement

  • Fondamentaux du marketing
  • Marketing stratégique
  • Gestion des opérations
  • Chaîne d'approvisionnement et achats

Publications des cinq dernières années

Conference proceedings

RUSU, C.R., BEN NASR , I. et ASSAF, C. (2024). Exploring the Interplay of Customer Journey, Brand Authenticity, and Customer Engagement: A Cyclical Pattern for Marketing Success. Dans: AMA Winter Academic Conference 2024. St. Pete Beach: Proceedings - AMA, pp. 811-815.

Conférences et autres contributions

BARBOSA DE ALVARENGA, W., RUSU, C.R. et BEN NASR , I. (2025). What is essential for customer satisfaction? A necessary condition analysis in the B2B digitalmaritime services. Dans: ICTO2025 The International Conference on Technologies & Organization. Excelia Business School, La Rochelle.

BEN NASR , I., MANIS, K.T. et RUSU, C.R. (2024). Crafting Customer Connections in Hypermarkets and Supermarkets through Self-Store Image Congruence and Atmospherics: Structured Abstract. Dans: Academy of Marketing Science (AMS) Annual Conference. Coral Gables, FL.